It’s simple,
absolute customer satisfaction

  • Cleaning
  • Safety
  • HOUSE KEEPING
  • MAINTENANCE
  • OPERATION
  • Report

Services

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Cleaning

Daily cleaning services


Carpet cleaning

02

SAFETY

24/7 Fire and flood response


Monthly safety checks


Proper disposal of sharp hazardous materials

03

House Keeping

Project overseeing


Book trades and follow up to ensure successful completion

Services

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MAINTENANCE

Monthly maintenance checks

Intercom updates

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OPERATION

Certified Pool and Spa Operator


Oversee Automated Parking systems

06

REPORT

Detailed record keeping

Detail reports to both Management and Board

Clients

DNA Art Gallery 123 Dundas Street West

LCC 65 693 Windermere Rd.

MCC 83 440 Central Ave.

MCC 97 285 Queens Ave.

MCC 126 155 Kent St.

MCC 153 500 Talbot St.

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Why We Started IDM

A group of people very dear to Leo encouraged him to use all of the positive qualities they saw in him to start a project. Leo could never have been able to do it without their support. He will always be grateful and will always value them for seeing potential in him.

What Sets IDM Apart

​​IDM's team had been working in the building maintenance industry for some time, and noticed that exceptional customer service, high standards, upscale level of safety, and employee satisfaction were not commonly found. We noticed that you could get one or two of the above, but not all of those qualities together from one team. Property owners often compromise and decide which qualities were most important to them, however IDM's customers receive all the above qualities from the team. IDM seeks to change what property owners expect from building maintenance firms.

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Passion for customer service

IDM's founder started by thinking what they would want from a customer’s perspective, and decided they would want honest, prompt answers to their inquiries. Therefore IDM responds quickly to every concern, whether they have an immediate solution or not, so that customers know a solution is coming. In a community of multiple dwellings, it is important to make everyone feel that their concerns are being looked after.

Attention to Detail

​IDM's team runs the business and operations meticulously! In alignment with the definition, we take extreme care about minute details; we are precise; we are thorough. We are IDM Building Maintenance.

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